Employee Assistance Programme

The Employee Assistance Programme (EAP) ensures a safe and effective avenue for faculty/staff members to deal with their concerns in addressing work-related and personal issues. Meetings with EAP counsellors are fully confidential and conducted off site. Participation is voluntary and faculty/staff members who desire to use the service need only call to be in immediate contact with a counsellor. The EAP consists of confidential assessment and short-term, solution focused counselling services, which may include referrals to external community or private agencies.  


Who are the partners in EAP?

As you would be aware we have through NUS partnered with Centre for Effective Living (CEL), an independent external consultancy that has worked closely with many local and multi-national companies to provide EAP services. The College is now pleased to announce another partner to the EAP that you can choose from, Singapore American Community Action Council (SACAC) Counselling. It serves both the expatriate and local communities in Singapore. To ensure continuity of service you are encouraged to stay with whichever EAP partner you decide on.


What is the scope of services provided by the EAP Partners?

50 mins/session, up to 8 complimentary sessions 45 -60 mins/session, up to 5 complimentary sessions
$189- $225/session for one on one for faculty/staff after 8 sessions$207 – $315/session for couple sessions for faculty/staff after 8 sessions

$225 – $360/session for family sessions for faculty/staff after 8 sessions

$180/session for faculty/staff after 5 sessionsDependents can also seek counselling at $180/session borne by faculty/staff
Session can be face to face, telephone or skype Session can be face to face, telephone or email
Cancellation notice is 48 hours. The faculty/staff will be billed directly for missed sessions. Cancellation notice is 24 hours and faculty/staff will be contacted to reschedule if they missed their session or did not cancel. The missed session will be counted as one of the 5 sessions if not followed through.


How do I contact the EAP Partners?

Working Hours Mon – Sat: 9am – 5pm Mon-Fri: 9am -5pmSat:           9am -1pm
Address 10 Claymore Hill (229573) 10 Sinaran Drive, Novena Medical Centre, #11-34/35 (307506)
Telephone 67339249 6338 3383
Email: admin@sacac.sg eap@livingeffectively.com
Verification ID Yale-NUS staff card NUS staff card